How Care Coaches Work With You to Provide Care for Headache or Migraine

January 26, 2024
May 29, 2022
How Care Coaches Work With You to Provide Care for Headache or Migraine

The Neura Health program is unique in the world of neurological care. We offer the most individualized and comprehensive care available for headaches and migraine. We take a team-based approach that treats the whole person. Not only can you meet with a headache specialist within 48 hours, but you also have access to a whole care team invested in helping you find relief.

Care coaching is included in your Neura Health membership at no extra charge. All of our care coaches are highly trained and experienced healthcare professionals with board certification through the National Board for Health and Wellness Coaching (NBHWC) which is the gold standard for the profession. Health coaches are trained in applying positive psychology,  motivational strategies, behavior change theory, and health communication to help people achieve their health goals.

What is Care Coaching?

A care coach is a health and wellness coach that is integrated into a patient’s treatment team in order to provide incredibly individualized care. Your coach will take the time to understand your unique needs and goals and work with your medical team to implement a care plan that works for you in the context of your overall life. Your coach will ask open-ended questions to determine what you value. They will meet you where you are at without judgment and help you to move towards where you want to go. They will help you overcome any obstacles along your journey to symptom relief.

“I hit the jackpot with Neura. The combination of a first-class board-certified headache specialist along with a fantastic health coach is what really sets Neura apart! As a person who was diagnosed with migraine 50 years ago, my situation is complex and can, at times, feel discouraging. My headache specialist charts the overall course of my treatment and is easily accessible to answer any follow-up questions via the portal. My coach and I regularly meet via Zoom to discuss how the treatment is going and what additional lifestyle measures to add along with small next steps, gentle accountability, and encouragement. The best thing is that in collaboration with Neura I have made phenomenal progress with more and more headache-free days as we go! Thank you, Neura, you are the best!” - Susan, Neura care coaching client

According to the NBHWC, “Health & wellness coaches support clients in activating internal strengths and external resources to make sustainable and healthy lifestyle behavior changes. Health coaches use a client-centered approach wherein clients decide their goals, engage in self-discovery or active learning processes, and self-monitor behaviors to increase accountability, all within the context of an interpersonal relationship with a health coach. Whatever goal the client sets, the health coach ensures that they are supported until the desired outcome is achieved. Our board-certified coaches display unconditional positive regard for their clients and have trained to the highest standards in the profession which means that they have the skills and knowledge to walk alongside you on your path to your healthiest self.”

An article in the New York Times proclaimed “We Could All Use a Health Coach.” In the article, Jane E. Brody, the Personal Health Columnist for the New York Times explained some of the reasons to work with a health coach:

  • You are one of the 133 million Americans living with a chronic condition
  • You need help implementing your doctor’s recommendations
  • You want to be empowered to fully participate in your own care and wellbeing
  • You want a healthcare professional to understand your personal health goals and work with you to meet them
  • You want to understand how to create healthy habits to help reduce symptoms
  • You want regular support between doctor’s appointments

How Does Care Coaching Work at Neura?

Your Neura Health care team and all the components of our program work together to ensure that you are receiving the highest level of care. Your doctor will recommend an individualized care plan based on your specific needs and your care coach will be there to help you implement your care plan. Your care plan items will show up for you right in the Neura Health mobile app and you will always have the support you need to answer any question or help you overcome any obstacles.

“My coach was a really good listener and I found that sharing their experience with me was especially helpful along with the exercises in my care plan." - Joyce, Neura care coaching client

You can meet with your coach by video around your schedule. Most patients start with video visits every other week. Your coach is also available for support between video visits via text and/or email.

Many patients find that Care Coaching combined with their medical treatment provides an unprecedented level of support to reach their health goals.

“The coaching program has been insightful and a unique experience for me. I love how the program is open to my needs and goals. I've never had access to something like this before and honestly I feel like I'm a member of an exclusive club to have access to a feature that isn't available with any provider I've ever had. I always look forward to my meetings and it helps to have a partner in my health who listens and can help me navigate questions but can also help me find complementary tools to help me on my journey. There are always a million little questions along the way that never make it to my doctor and my coach is amazing at helping me sort through them.” - Anna, Neura care coaching client

A few of the things that our patients work on with their coach include:

When you meet with your coach they will listen with empathy and work with you on your individual plan of action based on your particular needs and goals. You will have a coach in your corner to help you achieve whatever health goals are most meaningful for you so that you can enjoy your life to its fullest.  

Curious about care coaching? Sign up for a Neura Health membership to try it today!

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Cary Sears, Head of Care Coaching
Cary Sears is a National Board Certified Health and Wellness Coach
About the Author
Cary Sears is a National Board Certified Health and Wellness Coach (NBC-HWC) with over 10 years of direct care experience across diverse settings including community agencies, medical centers, and digital health. He is currently Head of Care Coaching for Neura Health. Prior to Neura, he was a Senior Health Coach Manager at Noom where he led a group of managers that supported a team of remote health coaches focused on helping mobile app users live healthier lives by pioneering innovative ways to merge behavior change with technology. His previous professional experience includes conducting neuropsychological testing at the Cleveland Clinic. He earned a Master’s degree in Psychology from Cleveland State University and a Master’s degree in User Experience Design from Kent State University. His research experience is in the areas of coping with chronic illness, psychophysiology, and biofeedback. His passion is merging high-tech and high-touch interventions to create positive health behavior change.

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