What happens if I need to cancel or reschedule my appointment?

You must cancel or reschedule at least 24 hours in advance of your appointment to avoid getting charged.

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If you joined Neura on or after 2/1/22 and you do not cancel or reschedule at least 24 hours prior to your appointment, you will be charged the full amount of your visit ($150 for first visit or $75 for follow up visit).

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If you joined before 2/1/22, and quarterly visits are included with your early access pricing plan, and you do not cancel or reschedule at least 24 hours prior to your appointment, you will incur a $75 charge for your replacement appointment.